Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and informs You about Your privacy rights and how applicable laws in the United Arab Emirates protect You, including the UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection (PDPL).

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator and adapted for compliance within the UAE.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares or voting rights.
  • Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Zbom Home Collection Co., Ltd., No.19, Lianshui Road, Luyang Industrial Zone, Hefei, China, with operations and services offered to users in the United Arab Emirates.
  • Cookies are small files placed on Your device containing details of Your browsing history.
  • Country refers to: United Arab Emirates.
  • Device means any device that can access the Service.
  • Personal Data is any information relating to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any third party processing data on behalf of the Company.
  • Third-party Social Media Service refers to platforms through which a User can log in or create an account.
  • Usage Data refers to data collected automatically from the Service.
  • Website refers to ZBOM HOME, accessible from https://zbom.ae
  • You means the individual or entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Phone number / WhatsApp number (commonly used in the UAE)
  • Address (including Emirate, City, and Postal Code where applicable)
  • Message

Usage Data

Usage Data is collected automatically and may include IP address, browser type, pages visited, time and date of visits, and device identifiers.

When accessing via mobile, additional information such as device type, operating system, and unique device identifiers may be collected.

Information from Third-Party Social Media Services

The Company allows You to log in or create an account using:

  • Google
  • Facebook
  • Instagram
  • Twitter
  • LinkedIn

We may collect Personal Data associated with those accounts, such as Your name, email, and activity.

Tracking Technologies and Cookies

We use Cookies and similar technologies (including beacons, tags, and scripts) to improve and analyze Our Service.

Types of cookies used include:

  • Necessary Cookies – essential for website functionality
  • Acceptance Cookies – track consent preferences
  • Functionality Cookies – remember user preferences

You may disable cookies via your browser settings; however, this may affect functionality.

Use of Your Personal Data

The Company may use Personal Data to:

  • Provide and maintain the Service
  • Manage Your Account
  • Perform contractual obligations
  • Contact You (email, phone, SMS, WhatsApp, or app notifications)
  • Provide offers and updates (unless opted out)
  • Manage requests
  • Conduct business transfers

Analyze and improve services, marketing, and user experience

Sharing of Your Personal Data

We may share Your data:

  • With Service Providers
  • During business transfers (e.g., mergers or acquisitions)
  • With Affiliates and partners
  • With other users in public interactions
  • With Your consent

All data sharing complies with applicable UAE data protection regulations.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to:

  • Fulfill the purposes outlined
  • Comply with legal obligations under UAE law
  • Resolve disputes and enforce agreements

Usage Data is typically retained for shorter periods unless required for security or legal purposes.

Transfer of Your Personal Data

Your data may be processed outside the UAE, including in jurisdictions with different data protection laws.

Where such transfers occur, We ensure appropriate safeguards in line with UAE regulations, including adequate data protection measures.

Your Data Rights (UAE)

In accordance with UAE data protection laws, You may have the right to:

  • Access Your Personal Data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent where applicable

You may exercise these rights by contacting Us.

Deleting Your Personal Data

You may:

  • Delete data via your account settings
  • Request deletion by contacting Us

We may retain certain data where legally required.

Disclosure of Your Personal Data

Business Transactions

Data may be transferred during mergers or acquisitions.

Legal Requirements

We may disclose data if required by UAE authorities, courts, or regulators.

Security of Your Personal Data

We implement commercially reasonable security measures. However, no method of transmission or storage is completely secure.

Third-Party Services

We may use third-party providers to support our Service.

Google Places

Operated by Google, this service may collect data in accordance with Google’s Privacy Policy.

Children’s Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect data from children.

Parental consent may be required where applicable under local regulations.

Links to Other Websites

We are not responsible for third-party websites or their privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via:

  • Website notice
  • Email notification

Contact Us

If you have any questions about this Privacy Policy, You can contact us: info@zbom.ae